Shareholder FAQs
If you have any other questions or need more information, please email us at investor.relations@suncorp.com.au
What is the name and contact details of the Suncorp share registrar?
Suncorp's share registrar: Link Market Services Limited.
Contact details are:
PO Box A50
Sydney South NSW 1235
Telephone: 1300 882 012 (within Australia) 61 2 8280 7450 (outside Australia)
Facsimile: 61 2 9287 0303
Email: suncorp@linkmarketservices.com.au
Website: www.linkmarketservices.com.au
How do I change my address on the share register?
You can change your address by writing to our share registry office giving your full name, Security Reference Number and old/new address details, with your signature. Alternatively these changes can also be made on the share registry website.
CHESS holders should notify their sponsoring broker of the change of address details in writing. The share registry will then receive this change electronically.
How do I change my direct credit details?
You can change your direct credit details by mailing or faxing a Direct Credit Form. This form must be signed by all registered shareholders or noteholders.
Do I have to quote my Tax File Number (TFN) or Australian Business Number (ABN)?
It is not an offence to withhold your TFN or, where the securities are held for a business purpose, your ABN. However, if you do not provide your TFN or ABN, tax may be deducted from payments of interest and the unfranked portion of dividends and distributions at the highest marginal rate.
You can notify the share registry by mail or fax of your TFN or ABN or you can quote your TFN or ABN over the phone if you give sufficient identification of your holding.
What should I do if my dividend/interest cheque is lost?
Contact our share registry office and they will arrange a stop payment on the original cheque and issue a replacement to your registered address. The share registry can also arrange direct credit dividend or interest payments to your bank or other financial institution account in order to avoid this situation in the future.
Does the company have a dividend reinvestment plan?
Yes. Details are available on this website under Dividend Reinvestment Plan.
How do I consolidate more than one holding?
If you have a CHESS holding and an Issuer Sponsored holding, you should contact your sponsoring broker for advice.
If the names and addresses on more than one shareholding/noteholding are the same and the holdings are issuer sponsored, our share registry can consolidate them. The share registry provides a Consolidation of Shareholdings Form for this purpose. The form must be signed by all registered holders.
How often does Suncorp report its results and when does this occur?
Suncorp's financial year ends on 30 June and generally results are reported in August. The interim result for the six months to 31 December is reported in February.
How do I buy and sell Suncorp shares?
If you buy or sell shares on market, you need to contact a licensed stockbroker to arrange the trade. Alternatively, you can use an online broking service. This facility is available on our website - Suncorp Share Trade.
Can I transfer my Suncorp shares to another person?
You can transfer your shares to another person by off-market transfer by simply contacting the share registry who will advise you of the forms required. Alternatively, you may contact a sharebroker to arrange for your shares to be sold through the Australian Stock Exchange.
Are there any charges to transfer shares?
There are no charges to register the transfer of shares with the Suncorp share registry. If you buy or sell your shares through a broker, or online, you will need to pay brokerage.
Am I an Issuer Sponsored Holder or a CHESS (broker) Sponsored Holder?
Holder Identification Numbers (HINs) identify CHESS Sponsored holdings (also referred to as Broker Sponsored holdings). Some HINs start with the letter 'X' while others have no alphabetic prefix e.g. X00054321, 00054321.
Securityholder Reference Numbers (SRNs) identify Issuer Sponsored holdings and begin with the letter 'I' e.g. I00054321.
Your HIN or SRN appears on your original holding statement as well as subsequent statements and payment (dividend or distribution) advices. If you are unable to locate these documents, please call ASX Perpetual on 1300 882 012 to order replacement copies (charges may apply).
Important note - your SRNs and/or HINs identify you as the owner of your securities and should be stored securely.
