Instant Claims
Use the following methods and information to make a Safetrak insurance claim.
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- Submit your claim details or follow up an existing claim using the claim lodgement/follow
up online form.
- A claims officer will contact you to discuss your claim.
Browser Requirements
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Apply over the Phone
Call 13 25 24
Before calling, please have the following information ready:
- Policy number
- Details of the incident and damage and personal details of all parties involved
- No quotes are needed. We will tell you how to get a quote after you lodge your claim
- You do not have to fill in any forms, all details will be taken over the phone
- Call us (24 hours a day - everyday)
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What happens next
Our consultants will:
- Help you decide the fastest and most convenient way to repair or replace the loss
or damage
- Tell you about any excess or premium effects the incident had on your premium.
Product Disclosure Statement
Safe Trak insurance is issued by Suncorp Metway Insurance Ltd ABN 83 075 695 966. Please read the Product Disclosure Statement (PDF 102k) before you make any decisions regarding the product. Contact us for a copy.
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