Security
Important Security Update
There are a number of viruses and trojans in use that are requesting Internet Banking customers to enter their external transfer passwords during logon.
Your ETP not required during logon.
Please ensure your virus protection software is up to date
If you are experiencing any problems, please call us immediately on 13 11 55
Suncorp's Top 3 Tips for Online Security
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| Protect Your Computer |
- Always make sure you have the latest anti-virus and firewall protection on your computer.
- Apply the latest updates and security patches to your Operating System as soon as they become available.
- Apply anti-spyware protection to avoid spyware becoming installed on your computer.
- Apply for a Suncorp Security Token to add an additional layer of security to your Internet Banking.
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| Be Password Smart |
- Always choose 'easy to remember, but hard to guess' passwords and change them regularly.
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| Know How to Spot Online Fraud |
- Be wary of emails from people you don't know or trust. Delete any emails you think are suspicious.
- Never provide your personal or security details, including Customer ID or passwords, in response to any email. Suncorp will never request this information from you via email
- Always scan any new programs or files for viruses before you open, install or use them. Your anti-virus software may do this for you automatically.
- To find out further information about ways you can avoid Internet scams, visit the ScamWatch website - provided by the Australian Government
- See an example of a hoax email
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More information about security for Online Banking and Internet Use
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